Why Does My WhatsApp Screen Go Black? Complete Guide

Why Does My WhatsApp Screen Go Black? There are millions of users around the world who use WhatsApp as a communication tool, but it is not without its own set of technical issues, which can be frustrating at times.

The black screen may appear on WhatsApp at times, which is an extremely common problem that users may encounter.

If you suddenly see a black screen, it can disrupt your messaging experience, leaving you wondering why it occurred.

The purpose of this post is to discuss the possible causes for the black screen problem on WhatsApp and to provide some troubleshooting tips for resolving it.

You can get your WhatsApp functioning normally again by understanding the underlying causes and taking appropriate steps.

Let’s examine the reasons behind the WhatsApp black screen.

There are two instances during which WhatsApp displays a black screen. One instance occurs when the proximity sensor detects an object in a voice message. # WhatsApp Screen Go Black

Another instance occurs during a video call, which mainly results from a bug or technical glitch affecting WhatsApp, such as an outdated version of the app or a network connection problem preventing packets from being transferred.

Why Does My WhatsApp Screen Go Black?

When using WhatsApp, many users have reported a black screen at some point. Few users know how to get past this error to regain their WhatsApp accounts.

The black screen occurs when you open a voice message you received and listen to it.

If you encounter the same error, fear not, as there are two robust explanations for why you are seeing this error message. # WhatsApp Screen Go Black

In order to accomplish this, WhatsApp has a proximity sensor that gets activated when you bring your phone close to an object, such as your ear.

The voice message will still be audible even if the screen is black when the phone is held close to your ear. Simply press the play button and listen.

Your WhatsApp is not malfunctioning when it goes black when listening to voice messages. # WhatsApp Screen Go Black

You can also have the same problem if you are on a video call, and the screen suddenly goes black.

Your video call, which relies on your camera, will be hampered as you won’t be able to see your receiver.

If your WhatsApp stops working while a WhatsApp call is in progress, there is an error, such as an outdated version, a technical glitch, or a problem with your network connection.

How To Fix It When Your WhatsApp Screen Goes Black

Switching from an audio call to a video call may result in a black screen for some WhatsApp users.

Often, when this happens, users try to fix the problem by ending the video call and starting it again.

To fully fix the problem causing the black screen on your WhatsApp screen, there are better approaches. # WhatsApp Screen Go Black

Ensure WhatsApp Can Access Your Camera

In order to make a video call with WhatsApp, you need to have the Camera switch turned on in your Settings application. If it isn’t, turn it on.

For Android:

  1. To access “Applications and Permissions,” open Settings.
  2. You can select WhatsApp by clicking on it.
  3. Ensure that the “Camera” permission is enabled in permissions.

Disable the Less Data WhatsApp Feature

Users can control data usage by selecting “Use less data for calls” in WhatsApp.

The following steps can be followed to disable it:

  1. Tap “Storage and data” on the WhatsApp Settings page.
  2. Use less data when making calls by disabling the option.

The black screen error no longer occurs when making a WhatsApp video call. # WhatsApp Screen Go Black

Restart WhatsApp

When the black screen appears, restart WhatsApp. This works if the problem is a simple technical glitch that can be resolved by restarting WhatsApp.

You should be able to make your video call without any errors after restarting the computer.

Change Your Internet Connection

If you experience a black screen, you may have a weak internet connection. If you are using Wi-Fi, switch to cellular data to see if that helps.

Additionally, if you’re using cellular data while using Wi-Fi, consider switching to Wi-Fi and seeing if it fixes the issue. # WhatsApp Screen Go Black

Check your Wi-Fi internet speed and cellular data subscription to ensure WhatsApp can initiate video calls with an active internet connection.

Update WhatsApp

It’s possible that you don’t have the latest version of WhatsApp. In that case, you should update your WhatsApp using the Play Store on Android or Apple Store on iOS.

It is also possible to reinstall WhatsApp and see if that resolves the issue. # WhatsApp Screen Go Black

Why does my screen go black when I listen to WhatsApp audio?

It can be frustrating and disrupt your user experience when your WhatsApp audio screen goes black while you listen to it.

There are a few possible reasons for this:

Proximity Sensor: 

A proximity sensor can cause your WhatsApp screen to go black during audio playback.

When the proximity sensor detects that your device is close to your face during a call, it turns off the screen.

WhatsApp Screen Go Black
WhatsApp Screen Go Black

It is possible to cause your WhatsApp screen to go black if you accidentally cover the proximity sensor while listening to audio. # Why does my screen go black when I listen to WhatsApp audio

Power Saving Mode: 

After a certain period of inactivity, some devices dim or turn off their screens to save energy.

During WhatsApp audio if there is no user interaction, the screen can go black if the power-saving mode of your device is enabled and the screen timeout is short.

App or System Settings: 

When playing WhatsApp audio, it’s possible that your device’s app or system settings are causing the screen to go black.

Display sleep and screen timeout settings, for example, can affect how the screen behaves.

Software or Compatibility Issues: 

Occasionally, WhatsApp can cause screen blackouts during audio playback due to software glitches or compatibility issues with your device’s operating system.

The issue may be resolved by updating WhatsApp to the latest version or installing the latest software updates on your device. # Why does my screen go black when I listen to WhatsApp audio

Here are some troubleshooting steps you can try to fix this issue:

Check Proximity Sensor: 

If you’re listening to WhatsApp audio, make sure the proximity sensor on your phone is not accidentally covered.

Reposition the phone or adjust your grip to prevent the sensor from being covered.

Adjust Power-Saving Settings: 

The screen timeout duration on your device might need to be adjusted to a longer duration, or power-saving mode should be temporarily disabled while using WhatsApp.

Review App and System Settings: 

In order to prevent the screen from going black during audio playback, you should check the display settings, sleep settings, and screen timeout settings on your device.

Update WhatsApp and Device Software: 

Check for any available software updates for your device’s operating system, and install them if needed.

Also, ensure that WhatsApp is installed on your device and that it is the latest version. # Why does my screen go black when I listen to WhatsApp audio

It is worth trying these troubleshooting steps first, but if the issue persists, you might want to contact WhatsApp support or contact your device manufacturer for assistance.

They can provide more specific guidance based on your device model and software version.

Please note that troubleshooting steps vary depending on your specific device and software version.

If you need more detailed instructions, consult the official resources or forums for your specific device. # Why does my screen go black when I listen to WhatsApp audio

How do I keep my screen from going black?

It is possible to keep your screen active by taking several steps depending on your device and operating system.

The following are some common methods:

Adjust Display Settings: 

It is possible to increase the screen timeout duration or disable the automatic screen lock on most devices.

Browse to the “Display” or “Screen” section in your device’s settings and find the “Display” or “Screen” section.

Disable Power-Saving Mode: 

Consider disabled your device’s power-saving mode temporarily to keep the screen active longer. # keep my screen from going black

If your device has a power-saving mode enabled, it may automatically dim or turn off the screen to conserve battery power.

Use Developer Options: 

You can access additional screen-related settings on Android devices by enabling Developer Options.

You can accomplish this by going to your device’s settings, scrolling down to “About phone” or “About device,” and clicking on “Build number” multiple times until you see a message stating that Developer Options have been enabled.

To prevent the screen from going black, go to the main settings menu, locate “Developer Options,” and check for options like “Stay awake” or “Keep screen on while charging.”

Install Third-Party Apps: 

It is possible to keep your screen from going black by installing third-party apps available on app stores. # keep my screen from going black

Apps like these typically keep the screen awake during certain activities, override system settings, or provide screen timeouts that can be customized.

Interact with the Screen: 

By tapping or swiping periodically on the screen, you can reset the screen timeout and keep the screen from going black.

Most devices have built-in sensors that detect user activity.

It’s imperative to keep screen timeout settings balanced based on your preferences and battery usage patterns.

Long-term usage of the screen can negatively affect battery life. # keep my screen from going black


Black screens on WhatsApp can be uncomfortable and unsettling, but fortunately, they are usually temporary issues that can be resolved.

As discussed in this blog post, there are several possible reasons why your WhatsApp screen may go black, including compatibility issues with your device or app, software glitches, or a lack of system resources.

To help you resolve the issue, we also provided several troubleshooting tips.

Make sure that your device meets the minimum requirements for running WhatsApp and that your device’s software is up to date if you encounter a black screen on WhatsApp.

If you encounter temporary glitches, try force-closing the app and reopening it, restarting your device, or clearing the app cache.

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