Where Are WhatsApp Images and Files Stored on PC?

Where Are WhatsApp Images and Files Stored on PC? You can send and receive messages, images, videos, and files using WhatsApp, a popular messaging service.

In addition to WhatsApp’s mobile app, WhatsApp Web also lets users access the app on their computers.

If you’re wondering where WhatsApp images and files are stored on your PC when using WhatsApp Web, this blog post will show you the file storage location and assist you in managing your media files effectively.

The desktop app and the web browser can be used to access WhatsApp on your PC.

Any images or files you receive and download will automatically be saved in the download location of the particular browser (called the Downloads folder).

In the WhatsApp desktop app, you can access all your WhatsApp files and images under the path “C:\Users\<username>\AppData\Local\Packages\<WhatsApp-version>\LocalCache\Roaming.”

Files and Images that can be stored on WhatsApp Desktop

If you, or your user name, use WhatsApp’s official desktop app, you can find it in this location: “C:/Users/ [UserName]/AppData/Local/Packages/5319275A.WhatsAppDesktop_cv1g1gvanyjgm/LocalCache/Roaming”.

When you don’t find the WhatsApp folder on your phone, you need to search on your computer.

This is the reason you can see images, profile pictures, and so forth.

If you don’t have an internet connection on your phone, you can use WhatsApp desktop without an internet connection.

The app stores databases, file systems, logs, and other information about its operation, but it doesn’t have a dedicated directory for images and files similar to those in smartphones (WhatsApp Images).

You can decide where to save files and images due to the way WhatsApp downloads them.

Where Are WhatsApp Images and Files Stored on the PC?

You can send and receive images and files using WhatsApp Web on your PC in a specific location on your computer.

The location varies depending on the operating system you are using. For WhatsApp images and files on different operating systems, these are the default storage locations:

Images and files stored by WhatsApp are typically located in the following directory: C:\Users\Username\Documents\WhatsApp\WhatsApp Images

In Mac OS X, WhatsApp images and files are typically stored in the following directory: /Users/Username/Documents/WhatsApp/WhatsApp Images.

In addition, you can customize the storage location by changing your browser’s default download folder settings.

The actual storage location varies depending on your system configuration and the version of WhatsApp you are using.

Using the File Explorer (Windows) or Finder (Mac), you can navigate to the specified directory and manage and organize your media files as you please, including copying, moving, and deleting them.

In case of accidental deletion or device failure, keep a copy of your important WhatsApp media files by backing them up regularly.

If you want to backup your chats and media, you can either manually copy the files to another location or use WhatsApp’s built-in backup feature.

Images and Files stored by WhatsApp Desktop App:

The cached files and logs of WhatsApp can be found at this directory: “C:/Users/[UserName]/AppData/Local/Packages/531925A.WhatsAppDesktop_cv1g1gvanyjgm/LocalCache/Roaming”

The WhatsApp folder can be found on your PC if you can’t find it on your phone. Most likely, you’ll find the same results as shown on the screenshot.

Images and Files stored in WhatsApp Web:

In Chrome, the downloaded images and files are automatically stored in the Downloads folder, while in other browsers, they are saved in the default download directory.

Alternatively, you can change the default download directory of your browser to another location on your PC and this will allow you to save WhatsApp images and files anywhere you want.

How can I open WhatsApp files on my PC?

Using your computer, you can open WhatsApp files by following the following steps:

Locate the WhatsApp file: 

Depending on the type of file you want to open (such as images, videos, or documents), you will need to navigate to the directory where WhatsApp stores its files on your computer.

WhatsApp Images and Files Stored on PC
WhatsApp Images and Files Stored on PC

For example, it was mentioned earlier that WhatsApp files are usually stored in “C:/Users/Username/Documents/WhatsApp/WhatsApp Images” on Windows and “/Users/Username/Documents/WhatsApp/WhatsApp Images” on Mac.

Double-click on the file: 

You can open any file by double-clicking on it once you find it. If the file is an image or a document, you will find that the default program on your computer will open it once you’ve found it.

If, for example, you have an image file (.jpg, .png, etc.), then that file will open in a picture viewer, while a document file (.pdf, .docx, etc.) will open in a document viewer.

Use the appropriate software: 

Depending on what kind of WhatsApp file you receive, certain software or applications will be needed to open it.

For example, if you receive a video file, you may need a media player capable of playing that format.

In the same way, you may need software compatible with that type of file if you receive a document file, such as Microsoft Word or Adobe Reader.

Transfer files to your PC: 

In order to open files received on your mobile device using WhatsApp Web on your PC, you will need to transfer those files from your phone to your computer first if you are using WhatsApp Web on your PC.

It is possible to access your phone’s files using the file explorer on your computer by connecting your phone to your computer via a USB cable.

It is important to have the proper software or applications installed on your computer in order to be able to open particular file formats.

It is also important to ensure that you have the correct file extension on your computer before you attempt to open a file, and you should consider seeking guidance or assistance for that particular file type if you are experiencing any difficulties.

In order to open WhatsApp files on your PC, you have to follow these steps and use the appropriate software to be able to view or interact with WhatsApp files as you see fit.

Why can’t I find my WhatsApp images?

There are a few reasons why your WhatsApp images may not be showing up on your device if you are unable to find them on your device:

Incorrect Storage Location: 

Ensure that you are looking in the correct location for WhatsApp images by checking if you are searching in the right folder.

The default location for WhatsApp images on Windows is usually “C:/Users/Username/Documents/WhatsApp/WhatsApp Images” and on Mac, it is “/Users/Username/Documents/WhatsApp/WhatsApp Images”.

Ensure that you are navigating to the correct location.

Hidden Files: 

There is a possibility that the WhatsApp images folder on your device might be set as a hidden folder, which you can change by going to the File Explorer settings and activating the option to view hidden files and folders.

To show hidden files and folders in Finder, you can press Command + Shift + Period (.) If the WhatsApp images folder had been hidden previously, this will make it visible.

Media Visibility Settings: 

It is possible that you have enabled the WhatsApp feature that allows you to hide certain media files from your gallery.

In this case, the images may have been hidden from the default gallery app of your device as a result of having this feature enabled.

If you want the images to appear in your gallery, make sure that this setting is set to “Visible” under Settings > Chats > Media visibility.

Deleted Images: 

If you are unable to find specific WhatsApp images, it may have been accidentally deleted.

To find out if the images were moved to your device’s trash folder or recycle bin, check the recycle bin.

If they have been permanently deleted, it is very likely that you will need to restore them from a backup that you might have if you have one.

Storage Issues: 

It’s possible that Your WhatsApp images are not being saved on your device if your device does not have enough storage space.

If this happens, it may be that your WhatsApp images are being automatically deleted in order to free up space.

Make sure your device has enough storage to store your WhatsApp images.

It is recommended that you reach out to WhatsApp support if none of the above solutions is able to resolve your problem.

WhatsApp support can provide more specific guidance based on your device and software version to help you locate your WhatsApp images.


The images and files you send and receive during the use of WhatsApp Web on your PC are saved in a specific location on your computer.

Knowing the location of these files on your computer can be very helpful in managing your media effectively and finding important files when they’re needed.

If you follow the guidelines outlined in this blog post, you will easily be able to locate where WhatsApp images and files are stored on your PC.

Keep in mind that you should always regularly organize and back up your media files to prevent clutter and to ensure that you have a backup in case of data loss.

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