How To Start a Cyber Cafe Business in Kenya?

How To Start a Cyber Cafe Business in Kenya? Cyber cafes might find a lucrative market in today’s dynamic technology and connectivity landscape. Internet access and digital services are in high demand.

Our goal isn’t just to provide internet access to a cyber cafe in Kenya; we’re also developing a hub where people can work, connect, and access a wide variety of online services as well.

Taking time to understand the key steps, challenges, and opportunities of starting a cyber cafe business in Kenya will help you launch a successful enterprise.

Starting out with just six computers and expanding it as your needs increase can cost between $100,00 and $180,000, depending on your plans and budget.

When you’re in a good business position without much competition, you can earn Kes2,000 on an ordinary day and Kes5,000-10,000 on an extraordinary day in the cyber cafe industry in Kenya.

Is Cyber Cafe Business Profitable in Kenya?

Certainly, cyber cafes are profitable in Kenya, but the level of profitability depends on a variety of factors, including the location, the competition, the pricing strategy, and the range of services offered. 

There is a high demand for internet access and related services in some areas, which makes cyber cafes profitable.

Starting and running a cyber cafe involves a number of challenges and costs, which include setup costs, rent, equipment maintenance, and technological advances. 

It is essential that you conduct a comprehensive market analysis in order to understand local demand and implement effective business strategies in order to determine profitability.

In order to maximize your chances of success when investing in cyber businesses in Kenya, you need to conduct thorough research and plan carefully.

Requirements to start a cyber cafe business in Kenya

Before starting a cyber cafe business in Kenya, you should take into account a few key factors.

It is still profitable to set up a cyber cafe business despite the fact that most people nowadays have laptops, smartphones, tablets, and desktop computers.


The cost of obtaining a business permit from the county government will range from Kshs 10,000-12,000 per year.

If you live in a county that offers online applications, you can apply either at the city council or online.

It is necessary to have certain licenses to operate a cybercafé. These licenses include:

  • A Single Business Permit
  • An Advertising Permit
  • A License from the Music Copyright Society of Kenya if you will be playing music in your cyber cafe.

As part of the licensing requirements, this license is included in capital requirements.


Setting up a cyber cafe requires you to be well positioned to be found in the city in order to succeed in it.

The location of your business should also be near educational institutions, busy streets, banks, public government facilities, and generally densely populated residential areas, all of which have a good customer flow.

In addition, the location should be able to accommodate your staff, computers, and furniture.

Printers and Computers

A good quality computer is important for your business. Many entrepreneurs use used computers for their ventures.

Second-hand computers’ appearance and performance usually make a negative impression. People assume they are slow, outdated, and difficult to use because they are old.

Purchasing brand new computers is the best way to save money on computers, but if you cannot afford it, you can get old computers refurbished, and you can purchase new keyboards and mice. Avoid hatchback computers, since they are highly energy-consuming.

Fast Internet

A cyber cafe must provide fast internet for consumers to gain their attention. Consumers can buy data, but they will visit you for the fast internet. If you provide generic data, you will lose them.

It is never good to have slow internet, especially if you want to do things quickly. If you want to meet your consumers’ expectations, you must provide them with fast internet.

In addition to providing excellent speeds with little downtime, you must choose a provider that can provide maintenance that is accessible.

The best value and affordability for your cybercafe will come from researching local internet providers and reading their reviews. If you will be hosting multiple users simultaneously, you should have at least 20 Mbps.

How do I register a cyber business in Kenya?

Registration of a cyber business in Kenya requires the following steps. In order to register a cyber business in Kenya, you need to follow these steps:

  1. A company registration is required for your business.
  2. You must get a business permit from the county government before opening your business. The cost varies from county to county; Kajiado is approximately Ksh5,000 to Ksh15,000 per year, while Nairobi is around Ksh20,000 to Ksh35,000.
  3. The Kenya Revenue Authority (KRA) can assist you in registering for taxes.
  4. Some counties (like Nairobi, Mombasa, and Kisumu) require a permit for outdoor marketing if you want to put a sign on your property.
  5. You must have a Music Copyright Society of Kenya (MCSK) license if you plan on playing music in the cafe.
  6. Finally, you should assemble your equipment, and each computer should be equipped with a legitimate operating system.

There is a starting cost associated with opening a cyber cafe of around Ksh 250,000 in Kenya. However, the opening costs will vary by location and business size. # register a cyber business in Kenya

The cost of setting up a cyber cafe in Kenya is approximately Ksh 250,000, depending on its location and size.

You should diversify your business if you want to attract a lot of walk-in customers to your cyber cafe. If you want to attract many walk-in customers, you should offer a variety of services.

How To Start a Cyber Cafe Business in Kenya?

It is necessary to take a number of steps in order to open a cyber café business in Kenya, including:

  1. Identification of potential customers for cyber cafes in your area should be done after analyzing the demand in your area.
  2. A business plan will make it easier for you to plan your marketing and financial strategies.
  3. The capital required to open a decent cyber cafe in Kenya ranges from Ksh 100,000 to Ksh 500,000.
  4. It is important to obtain a business permit from the county and register with the Registrar of Companies.
  5. It is crucial that your cyber cafe is easily accessible if you want it to succeed.
  6. Customers should be comfortable and attracted by the layout of your cyber cafe.
  7. A variety of equipment, including computers, printers, scanners, chairs, tables, and other supplies will need to be purchased.
  8. Connect cyber cafes to the Internet quickly and reliably: Cyber cafes should have a reliable Internet connection.

Location, competition, pricing strategy, and services offered all contribute to the profitability of a cyber cafe in Kenya. Planning and research are crucial to the success of your cyber cafe in Kenya.

Cyber Cafe Business in Kenya

How to Register a Business in Kenya Digitally?

It is part of the Department of Justice and Office of the Attorney General that administers the Kenyan Business Registration Service.

As a result, you will be able to make a profit and run your business smoothly if you follow a number of procedures to be recognized for your business. Additionally, you will need a permit to operate your business successfully.

What are the ten steps to registering a business online in Kenya? Here you will find them:

1. Create an eCitizen Account

eCitizen is a government portal that allows Kenyans to transact with their government online. To access it, they must enter their Kenyan ID number and email address on the portal.

The last step to registering your business is to upload a passport-size picture of yourself to the business registration service page. The photo should be taken no earlier than six months before you register your business.

2. Choose a Business Type

eCitizen’s Business Registration Service page contains a link to ‘Business Name Application’.

The following requirements must be met in order to register your business name. There are a variety of options available according to the nature of your business:

  • Sole proprietorship
  • Registered companies (private or public)
  • Partnership
  • Limited liability partnership
  • A branch office of a registered foreign company
  • Business societies.

3. Business Name Registration

Make sure your business name is unique. For example, Fleeky Fashions will be rejected by the government. Make sure to fill out the specified field with the name of your business.

The Registrar will send you feedback on your business name within two days. Once your name has been accepted, the Registrar will reserve it for 30 days, so you can register your business within one month of receiving it.

You must pay Kes. 150 to the government to complete the name search. Use your credit card to make the payment. Check on the approval of the payment daily until it has been approved. # Register a Business in Kenya

4. Fill in the Business Registration Form          

When registering your business with eCitizen, you must include the name of your company and its address.

Additionally, the form requires that you include the names, addresses, and other information about the company’s directors and shareholders, as well as local and foreign partners.

Ensure that the information on the CR1 form is accurate by scanning the shareholders’ IDs and passports, and attaching them to the form.

5. Fill legal name and home address of the Company’s Director

You can download the form CR8 online and fill it out with your company’s name and type of business. The form also contains the addresses of your directors.

Additionally, each director must provide their legal name and address, including their home address if they are foreign. Sign and date the form. # Register a Business in Kenya

6. Check KRA BN6 Form

If you have just registered your business, you are required to provide KRA with information about your capital holdings.

Download the BN6 form (notice of cessation) and complete it.

During registration, you must also show how much Kenyan shillings your company owned. If your company sold shares, show how those shares were divided and how much they were worth.

7. Pay for the Stamp Duty

After your business is registered, you will be contacted by the Kenya Revenue Authority (KRA) about the Stamp Duty fee payment process.

The KRA will inform you about how to pay the Stamp Duty fee. All of your employees and shareholders will also be required to provide Kenyan ID numbers to the KRA.

You must provide the KRA with 1% of the nominal capital of your business. However, the minimum amount you must provide is Kes. 2,140. For each document approved, the KRA charges Kes. 100. # Register a Business in Kenya

8. Create a Memorandum and Article of Association

Names, objectives, location, and share values are all included in your company’s Memorandum of Association.

You will also find information about your company’s shareholders in the Articles of Association, along with the company’s rules and regulations. The agreement outlines each member’s rights as well as their powers and responsibilities.

If you require assistance in drafting these documents, you should ask your company’s director or an advocate to do so. You must file the documents with the Kenyan government after they have been completed.

9. File Documents and Pay Fee at Kenyan Registrar’s Office

You should make sure all the documents you filled out during business registration are handy, such as the CR1, CR8, BN6, Memorandum, and Articles of Association.

The documents may be mailed to the Registrar’s office or delivered to the Business Registration department in person.

Upon receiving the documents, seal them in an envelope and submit them to the Registrar. You must pay Kes. 10,650 by credit card, eCitizen portal, or check to complete the process. # Register a Business in Kenya

10. Download your Business Certificate from the eCitizen

You must wait a week after receiving your documents for them to be reviewed by the government and processed with KRA. Moreover, your documents must be scanned and copied.

In the event that the review is successful, your business will be officially registered. Additionally, the business certificate will be available electronically through the eCitizen portal.

However, you will need to wait 21 days for the official certification to be issued. # Register a Business in Kenya

You can run your business in Kenya if you complete the business registration process successfully. It is an important step that you need to take. Register your business today and make a profit.

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In light of the rapid changes in the digital landscape in Kenya, it is evident that starting a cyber cafe in this country has a tremendous amount of potential for those willing to embrace it.

In a country where connectivity is synonymous with progress, cyber cafes can serve as a vital bridge connecting individuals to the vast opportunities available online.

They can also serve as a vital link connecting individuals to the vast opportunities available online.

To run a successful cyber cafe business, you must carefully plan and execute. This includes navigating the regulatory landscape and investing in an adequate infrastructure.

In an era of digital transformation, Kenyan entrepreneurs can provide internet access, foster community engagement, and empower individuals through technology through cyber cafes.