How to fix Amazon orders not showing? Online marketplaces such as Amazon offer a wide range of products to customers around the world.

However, encountering issues with Amazon orders not showing up can be frustrating and concerning.

To ensure a smooth shopping experience and accurate tracking of your orders, it is essential to address this issue quickly.

We will discuss some potential solutions in this blog post for fixing the issue of Amazon orders not showing up, which will help you to navigate any obstacles and regain visibility into your purchases.

About Amazon orders

You can place an order on Amazon by selecting the desired product, adding it to your cart, and completing the checkout process.

Amazon orders refer to customer purchases made through the Amazon online marketplace.

You provide shipping and payment information during checkout, review your order details, and confirm the purchase.

A confirmation email from Amazon will be sent to you once your order has been successfully placed.

Besides serving as a confirmation of your order, it also acts as a reference for tracking your order.

It contains information such as your order number, item details, shipping address, estimated delivery date, and payment information.

The “Your Orders” section of your Amazon account provides a detailed view of your past and current orders.

You may monitor the progress of your order after placing it.

In addition to displaying information such as the order date, order status, shipping updates, and tracking numbers, this section also allows you to contact customer support, request returns, and initiate refunds.

A variety of shipping methods are available from Amazon, including standard shipping, expedited shipping, and Prime shipping.

Shipping times may be affected by a number of factors, including the shipping option selected, the location of the seller or fulfillment center, and any external factors, such as holidays or weather conditions.

You should contact Amazon customer support if you have any issues or concerns with your Amazon order, such as delays, missing items, or incorrect deliveries. They will be able to assist you.

View Your Amazon orders

Here are the steps you need to follow in order to view your Amazon orders:

Visit the Amazon website: 

Using your Amazon credentials, log in to your account at

Go to “Your Orders”:

 In the top right corner of the page, hover over “Account & Lists”. Select “Your Orders” from the drop-down menu.

View your orders: 

This will redirect you to the “Your Orders” page, where you will find a list of your recent orders, which are listed in chronological order. # View Your Amazon orders

Access order details: 

Using the order details, you can view information such as the order date, items purchased, shipping status, estimated delivery date, and any tracking information available for that order.

Take additional actions: 

As a customer, you have access to several options related to your order, such as tracking shipments, initiating returns or exchanges, leaving feedback or reviews, and contacting customer support if you have any questions or concerns.

The “Your Orders” page also features a search bar that you can use to search for specific orders by entering keyword, order number, or item name.

The following steps will help you view and manage your Amazon orders in order to stay informed about your purchases and track their progress.

why is amazon not showing my orders

A number of factors can cause Amazon orders not to show up. Here are a few possible explanations:

Delayed Processing: 

Ifyour order was placed recently, it may take some time for it to appear in your account. Please allow a few days for the order to appear.

Different Amazon Account: 

Ensure that you are logged into the correct Amazon account.

If you have multiple accounts or if you are using a shared computer, you may be logged into a different Amazon account that does not show your orders.

Order Placement Errors: 

You should ensure that your orders have been successfully placed by checking your email to see if you have received a confirmation email.

If you have not received a confirmation email, the order may not have been processed successfully.

Order Filtering or Search Issues: 

Make sure that you are using the correct filters or search criteria on the “Your Orders” page.

If you believe that certain orders have been omitted, remove any search parameters and try viewing all orders again.

Hidden Archived Orders: 

You may be able to locate the missing orders by searching through Amazon’s archived orders.

To find archived orders, scroll to the bottom of the “Your Orders” page and click on the “Archived Orders” link.

Technical Glitches: 

Occasionally, Amazon’s website or app may experience technical difficulties, affecting the visibility of orders.

Try refreshing the page or logging out and logging back in to see if the orders are displayed again.

You are encouraged to contact Amazon customer support for further assistance if none of these steps resolve the issue and your orders do not appear.

If the problem is not resolved by them, they will be able to assist you in resolving the issue and retrieving your missing orders.

why is my amazon order not showing up under orders

It could be due to one of the following reasons that your Amazon order does not appear under your “Orders” section:

Order Placement: 

Ensure your order was successfully placed by checking your inbox for a confirmation email.

If you did not receive one, your order may not have been processed correctly.

Different Amazon Account: 

You may not be able to see your order if you are logged in to a different Amazon account when you are logged in to the order.

If you have multiple Amazon accounts or share a device with someone else, it is possible that you are logged in to a different account where the order is not visible.

The order might be hiding if you have applied any filters or search settings that could be hiding the order.

On the “Orders” page, review the filter options and clear any filters that might exclude the order you are looking for.

Please ensure that the appropriate time frame or order status has been selected.

Amazon orders not showing
Amazon orders not showing

Delayed Display: 

Occasionally, the order may not appear in your account right away. If you have just placed the order, please allow a few minutes for it to appear.

Archived Orders: 

Please scroll to the bottom of the “Orders” page and click on the “Archived Orders” link in order to view any archived orders.

Amazon offers an option to archive older or fulfilled orders.

Technical Glitches: 

There may be technical issues or glitches on the Amazon website or app which prevent orders from appearing.

To check if the order appears, try refreshing the page, clearing your browser cache, or accessing the “Orders” section from another device or browser.

Upon checking these possibilities, it is recommended that you contact Amazon customer support if your order does not appear.

Your account information will be available to them so they can further investigate the issue and provide appropriate assistance if necessary.

How to fix problem displaying orders on Amazon

It is possible to troubleshoot and fix the problem of not being able to see orders on Amazon by following the following steps:

Refresh the Page: 

Refreshing the page can usually resolve the problem. Use your browser’s refresh button or press the F5 key to reload the page and check if the orders have been correctly displayed.

Clear Browser Cache: 

You can resolve temporary glitches and improve page loading by clearing your browser cache.

Go to your browser settings and locate the option to clear browsing data. Once the cache has been cleared, restart your browser and try again to access the orders page.

Disable Browser Extensions: 

It is possible for browser extensions or add-ons to interfere with the functionality of websites, including Amazon.

Temporarily disable any extensions you may have installed on your browser and reload the page in order to see if the orders have now been displayed.

Try a Different Browser or Device: 

The best way to determine if the problem is specific to your web browser or device is to try using another browser or device.

Popular web browsers include Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari.

Check Internet Connection: 

To resolve any connectivity issues, connect to another network or restart your modem/router.

If the problem persists, you may need to try another network or restart your modem/router.

Contact Amazon Customer Support:

 We recommend contacting Amazon’s customer service if you are still experiencing issues after following the above steps.

They have access to specific account information and can assist you in resolving the issue or provide further assistance.

You should be able to resolve most problems related to displaying orders on Amazon by following these troubleshooting steps.

When contacting customer support, be sure to provide clear details of what the problem is so that they can assist you more efficiently.


It can be troubling to experience difficulties where your Amazon orders are not appearing, especially when you rely heavily on the platform for your shopping needs.

You can, however, troubleshoot the problem by following the steps outlined in this blog and regain access to your orders by following the steps.

Make sure you review your account settings, review your order history, contact Amazon customer support, and consider any potential external factors that may be contributing to the problem.

The problem can be significantly resolved by maintaining clear communication with Amazon’s customer support and providing relevant details.

When purchasing from third-party vendors, it is also advisable to keep track of your order confirmations and to maintain open communication with sellers.

I hope this information will assist you in resolving the issue of Amazon orders that do not appear proactively so you can have an enjoyable shopping experience on Amazon.

Happy shopping and may all your future Amazon orders be accurately displayed for your convenience in the future.