How To Fix TikTok Messages Not Working? Right Now

How To Fix TikTok Messages Not Working? Aside from sharing engaging and fun videos on TikTok, it’s also a place to build friendships, foster connections, and hold conversations.

What happens when you open the TikTok app eager to communicate with your followers and fellow TikTok enthusiasts, only to find that your messages don’t work?

Don’t worry, we’re here to help you troubleshoot and resolve this issue, so don’t worry.

The purpose of this blog post is to provide practical solutions to get your TikTok messaging feature back up and running by examining the common causes of TikTok messaging not working.

Whether you’re having trouble sending or receiving messages on TikTok, or experiencing any other communication-related difficulties, we’re here to help. # Fix TikTok Messages Not Working

Why Can’t I Send Messages on TikTok?

There are various reasons why you cannot send messages on TikTok, including being under 16 years old, not having mutual followers, or setting a users safety setting to “nobody”.

Due to the age restriction, only registered users over the age of 16 can send direct messages.

Users under 16 will not be able to use the “Message” option. # Send Messages on TikTok

TikTok responded to the change by ensuring the safety of its younger users.

Furthermore, if you’re not a mutual follower, you may not be able to message the user.

TikTok has a feature called “Who can send you direct messages” where users can choose who can send them direct messages.

You can only send direct messages to your followers if you follow them back, which is set to “Friends” by default.

The user will not be able to send you direct messages unless you are mutual followers if the “Who can send you direct messages” setting is set to “Everyone”.

In addition, if a user sets their Who can send you a direct message setting to “Nobody”, they will not be able to receive direct messages from anyone. # Send Messages on TikTok

How To Fix TikTok Messages Not Working?

Here is a guide on how to resolve an issue where you are unable to send a message. # Fix TikTok Messages Not Working

Privacy Settings Restrictions on TikTok

Its users can allow certain individuals to send them messages through TikTok, allowing them to have a certain level of privacy.

It is possible to limit these settings to only “Everyone,” “Friends,” or “No one.” If no one is designated as a recipient, then no message will be received.

You would receive an error message that said, “Cannot send messages due to this user’s privacy settings.”

if you tried to send a message to a friend with this privacy setting. # Fix TikTok Messages Not Working # Privacy Settings Restrictions on TikTok

The following steps will help you resolve a privacy restriction:

  1. On your phone, open the TikTok app.
  2. In the bottom right corner, click the “Profile” tab.
  3. At the top right corner, tap the menu icon (3 horizontal bars).
  4. The “Settings and privacy” option will appear.
  5. Choose “Privacy” from the “Account” menu.
  6. Select “Direct messages” from the drop-down menu.
  7. Click “Direct messages” again.
  8. We recommend selecting “Followers you follow back” under “Who can send you direct messages.”

Your Phone Number Is Not Verified

It’s important to verify your phone number on TikTok so that you don’t receive messages that aren’t yours.

You can validate your phone number on TikTok either by email or by phone number. If perhaps you skipped the phone number option when you signed up, you can verify it later.

You can verify your phone number easily by following these steps:

  1. Using your mobile device, open the TikTok app.
  2. Click on the “Profile” menu in the bottom right corner.
  3. At the top right corner, tap the menu icon (3 horizontal bars).
  4. Click on “Settings and privacy”.
  5. Choose “Account” from the “Account” menu.
  6. The “Account information” option can be found by tapping it.
  7. On the “Phone number” screen, tap it.
  8. Tap “Send code” after entering your phone number.
  9. To complete the verification process, you will receive a 6-digit code.

As soon as you verify your phone number on TikTok, you’ll be able to send messages. # Fix TikTok Messages Not Working

Unstable network connection

It doesn’t matter how smart a phone can be, it can be rendered nearly useless if it has a slow or unstable network connection.

In order to use TikTok, you should have a stable internet connection; a slow connection will prevent you from sending messages to other users.

TikTok Messages Not Working
TikTok Messages Not Working

In order to fix an unstable network, follow these steps:

Performing a network diagnostic on your mobile phone or router should solve this issue.

  • Connect the device again after restarting and waiting a few minutes.
  • Wi-Fi and mobile data can be switched between.
  • Activate and deactivate airplane mode.

Network problems can be solved through troubleshooting. # Fix TikTok Messages Not Working

You Are Not Old Enough

Users of TikTok must be 16 years old or older to send messages to each other. Every app has its own policies and rules for safety and protection.

To protect its users from danger and harassment from third parties on the app, this rule was implemented.

Unfortunately, you will have to wait until you’re old enough to send messages.

Age restrictions can be solved in the following ways:

Getting older means growing up, right? That’s right! Check out other features on the app while you wait for your 16th birthday.

TikTok Server Problem

With billions of users, TikTok tries as much as possible to ensure that every aspect of its app is user-friendly.

Nevertheless, it is possible that free-flowing message servers may malfunction unexpectedly, preventing messages from being delivered.

There’s nothing to worry about, since TikTok will undoubtedly find a way to bring things back to normal as soon as possible. # Fix TikTok Messages Not Working

The following steps will help you resolve a problem with TikTok’s servers:

It will not be long before the TikTok team finds a way to get things running when the server is unavailable.

Here are some other things you can do while they’re at it:

  • Your device’s cache should be cleared.
  • Reinstall TikTok after uninstalling it.
  • Make sure your device is restarted.

Temporary App Glitch

There’s no doubt that most apps will have niggling bugs that can bog down the process.

But the good news is that bugs are temporary, and they can be fixed in no time at all.

A temporary glitch in an app can be fixed by following these steps:

  1. Open the Play Store or App Store on your Android or iOS device.
  2. Make sure the app is up-to-date.
  3. Go back to the TikTok app and restart your phone.
  4. If you are having trouble sending a message, try again.

How To Change Message Settings In TikTok?

Here are the steps you need to follow in order to change the message settings in TikTok. # Change Message Settings In TikTok

Step 1: Open the TikTok Application

On your device, open the TikTok app.

Become a member by logging into your account.

Step 2: GoTo The Profile Section

After clicking the profile button on the bottom-right corner of the screen, you will be taken to the profile section.

Step 3: Click The Hamburger Icon

If you click the hamburger icon in the top-right corner of the profile page, you’ll be taken to the profile page. # Change Message Settings In TikTok

Step 4: Go To Settings And Privacy

A new option called ‘Settings and Privacy’ will now appear.

TikTok’s Settings and Privacy page can be accessed by clicking the button.

Step 5: Select Privacy

Choose Privacy from the options on the settings and privacy page to open the privacy settings.

Step 6: Click Messaging

In this section, you’ll find many options related to the privacy of your account.

Click on ‘Messaging’ when you find it at the bottom. # Change Message Settings In TikTok

Step 7: Click Messaging again

Click the Messaging button again.

Step 8: Select the option you want

The above steps will guide you through the process of setting up who can send you a message on TikTok.

If the user to whom you wish to send messages has set to receive messages from friends or if it has disabled it, we do not know if you can send him or her messages.

So to solve this issue, we need to consider both conditions. # Change Message Settings In TikTok


TikTok is a dynamic platform where creativity and connection go hand in hand, so a malfunctioning messaging system can make for a disappointing experience.

Now that you’ve explored the troubleshooting tips and solutions we’ve provided in this blog, you can take control and conquer the TikTok message issue.

You can navigate through these challenges with patience and some technical know-how, despite the fact that technology can be finicky at times.

In order to resolve the issue, you have a range of tools at your disposal, including checking your internet connection, updating TikTok, clearing cache, or contacting TikTok support.

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