Why Is My Camera Not Working on WhatsApp Video Calls?

Why Is My Camera Not Working on WhatsApp Video Calls? Using WhatsApp, users can make video calls with friends, family, and co-workers from around the world, which is becoming increasingly popular.

When your camera fails during WhatsApp video calls, it can cause frustration and disrupt the communication experience.

You are not alone if your camera isn’t working.

This blog will provide troubleshooting steps for getting your camera back on track for smooth and uninterrupted video calls following some common reasons why your camera may not be working properly on WhatsApp.

Many reasons may be causing your WhatsApp video call to fail, including a problem with the camera, a poor internet connection, conflicting apps running in the background, or an app update.

This issue may also be caused by a corrupted cache, camera hardware problems, and WhatsApp outages.

Why Is My Camera Not Working on WhatsApp Video Calls?

During WhatsApp video calls, your camera may not work for several reasons. Here are some of the most common reasons:

Camera Permissions: 

Make sure WhatsApp has the necessary camera permissions enabled in its settings. On most smartphones, app permissions can be managed in the settings.

App Permissions: 

If WhatsApp doesn’t have these permissions, your camera may not work correctly.

Make sure WhatsApp has access to microphone, storage, and any other relevant permissions that are required for video calling.

Outdated WhatsApp Version: 

It is possible that you may experience camera issues if you are using an outdated version of WhatsApp.

Make sure you have the latest version of WhatsApp installed from your device’s app store.

Software Glitches: 

If your camera’s functionality is disrupted by software glitches, restart your device to update the system and resolve any temporary problems.

Device-Specific Issues: 

Check if your device has any known camera issues and ask the manufacturer or WhatsApp support for help.

Some devices may have camera problems during WhatsApp video calls due to hardware or software limitations.

Camera Hardware Malfunction: 

Your device’s camera may have a hardware problem if the issue persists across multiple apps and you have tried the troubleshooting steps.

For further diagnosis and repair, it may be necessary to contact the device manufacturer or visit a service center.

It is important to note that troubleshooting steps may differ depending on the operating system of your device.

For specific guidance tailored to your situation, you should always refer to WhatsApp support documentation, device manufacturer guidelines, or request assistance from the WhatsApp support team.

These common causes and troubleshooting steps can be used to resolve camera problems during WhatsApp video calls so that you can stay connected to your contacts uninterrupted.

How do I turn on my camera for WhatsApp video call?

In order to make a WhatsApp video call, you will need to turn on your camera:

Open WhatsApp: 

On your device, launch WhatsApp.

Open a Chat: 

You can search for your contact by using the search function in your chat list.

Camera Not Working on WhatsApp Video Calls
Camera Not Working on WhatsApp Video Calls

Initiate a Video Call: 

You will then be able to tap on the video call icon once you’re in the chat with the contact.

It appears as a camera icon near the upper right corner of the screen when you’re in the chat.

Grant Camera Permission: 

If you are using the camera for the first time for WhatsApp video calls, you may be prompted to grant WhatsApp permission to access the camera on your device.

Follow the on-screen instructions and allow all the required permissions if you are prompted to do so.

Enable Camera: 

It should be fairly straightforward to see your own video preview on the screen once the video call begins. If you are unable to see your own video preview, you can look for the camera icon with a slash through it and tap on it to enable your camera.

Adjust Camera Settings: 

If your device has multiple camera options, you can tap the camera icon to switch between the front and rear cameras, and you can also adjust settings such as the camera orientation, flash setting, or exposure by going to your device’s camera settings directly.

Start Video Call: 

After you have enabled your camera, you are ready to start a video call with you contact.

When the call begins, you will be able to see each other through the screen on your contact’s device and they will be able to see you through your screen.

To ensure that you have a successful video call experience, make sure that you have a stable connection to the internet and that the person you are calling has a working camera as well.

By following this guide, you should be able to enable your camera for WhatsApp video calls and be able to communicate visually with your contacts via WhatsApp.

How to Fix Camera Not Working On WhatsApp

This guide will walk you through the process of troubleshooting your device so that you can determine if it is just a minor firmware issue, and then we can move on to more complex procedures.

Here is what you need to do:

Restart your phone first

Before trying anything else, you should try refreshing your phone’s memory and reinstalling all its apps and services. # Fix Camera Not Working On WhatsApp

Pressing and holding the power key until the power options appear on your device will eliminate the possibility that the issue is caused by a minor firmware problem.

Once your device has finished rebooting, choose restart and check if the camera is now working properly by opening WhatsApp and making a video call.

Test the camera

Next, you need to check if the camera works on its own. To do so, launch the default camera app.

If it opens without any problems, try recording a video and see if it works. If it does, then the problem isn’t with the camera. # Fix Camera Not Working On WhatsApp

However, if it doesn’t, then it’s probably a problem with the camera, not WhatsApp. However, try to troubleshoot this and see what happens.

Check WhatsApp’s permissions

The permission is one of the most common reasons why an app cannot use a service. For example, if it cannot access the camera, then you must change its permission.

What you need to do if your camera is working fine but not during a video call on WhatsApp is to check the app’s permissions.

Here’s how to do it:

1. Pull up the app drawer by swiping up from the bottom.
2. Select WhatsApp from the screen.
3. By tapping and holding the icon, options will appear.
4. Select App info.
5. Tap on Permissions after scrolling down.
6. Next, the app will reveal which services it can access.
7. Try using WhatsApp again after making the necessary changes.

Once the permissions are set up correctly and the problem persists, move on to the next step.

Reset WhatsApp Messenger

In a nutshell, resetting WhatsApp means clearing its cache and data. Then it will be brought back to its default settings and configuration.

In the event that WhatsApp is acting up, then this should be sufficient to fix the issue. # Fix Camera Not Working On WhatsApp

1. Navigate to the screen where WhatsApp  is located.
2. Tap and hold on the WhatsApp icon until options show.
3. Tap the App info button.
4. Select Storage from the menu.
5. Press the Clear cache button.
6. To confirm, tap Clear data and touch OK.

The next solution should solve the problem if this one doesn’t.

Reinstall WhatsApp

When the app cannot be used with the camera after resetting, you must remove it from your phone to erase all the caches and data files that may have been corrupted after resetting it.

To make sure you’re using the latest version, download it from the Play Store again. #

To make sure you’re using the latest version, download it from the Play Store again. # Fix Camera Not Working On WhatsApp

1. To access the app drawer, swipe up from the bottom of the screen.
2. Navigate to the screen where WhatsApp is located.
3. Tap and hold on its icon until options show.
4. Uninstall the program and confirm it.
5. Launch the Play Store after the app has been successfully uninstalled.
6. Open the WhatsApp Messenger app by searching for WhatsApp.
7. Once the app has been installed, tap Install and wait for it to complete. 


There are occasional technical issues with WhatsApp video calls, but they have revolutionized how we communicate and connect.

In order to restore the full functionality of WhatsApp video calls, it is important to address the issue promptly if your camera does not work.

Here are some common reasons why you may not be able to use your camera during WhatsApp video calls, including permissions on your device, software issues, or hardware issues.

Additionally, we provided troubleshooting steps, including checking permissions, updating the app, restarting your device, and contacting a professional if necessary.

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